Job title: Child Contact Centre Supervisor
Location: Bournemouth
Employment type: Part-time
Working hours: 20 Hours per week (Saturday and Sunday)
Salary: £13,800.84 per annum
About us:
YMCA Bournemouth is a part of a global organisation making a real difference at a local level in Bournemouth, Christchurch, and Poole. We are dedicated to creating inclusive, diverse, and forward-thinking services that address the needs of our community. Our work spans key areas such as Housing and Support, Family and Relationships, Youth Work, Training and Education, and Health and Wellbeing, all with the aim of enabling individuals to reach their full potential in mind, body, and spirit.
About the position:
YMCA Bournemouth’s Child Contact Centres in Southbourne and Townsend are fully accredited by the National Association of Child Contact Centres (NACCC). We provide opportunities for families to maintain relationships even when they do not live together. We are looking for a Child Contact Centre Supervisor to join our team and facilitate supervised, supported family time both in the children centres and in the community. As supervisor, you will support the manager by running the centres at weekends.
This role will involve:
- To ensure a safe environment for children and best practice regarding safeguarding/child protection
- To work closely with the child contact centre manager to ensure family time sessions are appropriately supervised
- To deal with service users enquiries, ensuring emails and records of conversations are filed online
- To quality assure practitioner recordings of family times to ensure they are concise, relevant and accurate
- Experience of working with children and families in a public or voluntary sector
- An ability to work closely and non-judgementally with other people, showing understanding of boundaries and a commitment to equal opportunities and anti-discriminatory practice
- Excellent communication skills
- The ability to deal with people under stress in a sensitive way
- Good IT skills
- Excellent communication, interpersonal and conflict-resolution skills are needed to work effectively with families and staff
- Calm, professional and resilient
- Committed to making a positive difference in the lives of children and families
- A minimum qualification of NVQ level 3 children and families related or equivalent (essential)
- Experience working with children and families (essential)
- Safeguarding qualification or willing to train (essential)
- First aid training (desired)
- Contribute to meaningful services and make a lasting, positive impact
- Join a passionate and supportive team that shares commitment to make positive change and build stronger communities
- Ongoing training and development opportunities to help you expand your skills and make an impact in your role
- Enjoy a range of benefits including a competitive pension contribution, free access to YMCA Bournemouth’s counselling service, discounted gym memberships and café discounts. Plus, enjoy discounts on holiday activity clubs, children’s parties, preschool services, and room, facility and minibus hire. Please note that employee benefits are subject to change
- The role has a statutory, occupational requirement to ensure the safety and welfare of all children, young people and adults at risk that they may come across using our services. The post holder will take responsibility for ensuring safeguarding children, young people and adults at risk as a priority and follow both YMCA Bournemouth safeguarding policy and BCP Safeguarding Children Partnership and Dorset Safeguarding Children Partnership statutory guidance.
- Employment will be subject to satisfactory references, right to work checks and a Disclosure and Barring Service check. If the role involves regulated activity with children or adults at risk, your employment will be subject to an Enhanced level DBS check prior to commencement date. All other applicable roles will be subject to a Basic level DBS check prior to commencement date.
- The YMCA is an Equal Opportunity Employer. We are committed to the active promotion of equal opportunity, both in the provision of services and as an employer of paid and unpaid workers.
- If you have a disability and require any adjustments to support you during the application or interview process, or within employment, please contact us directly.
- Please note we do not offer sponsorship opportunities with employment. Applicants must have the legal right to work in the UK and provide appropriate documentation as required.
- Job description
- Application form
- Criminal background declaration form
- Equal opportunities monitoring form (optional)
- Welcome letter
- Statement of ethos
- Privacy notice recruitment
- Safeguarding policy
Job title: Relief Swim Instructor
Location: Poole
Employment type: Relief
Working hours: Zero hour
Salary: £17.77 per hour
Application closing date: 30.09.2025
About us:
YMCA Bournemouth is a part of a global organisation making a real difference at a local level in Bournemouth, Christchurch, and Poole. We are dedicated to creating inclusive, diverse, and forward-thinking services that address the needs of our community. Our work spans key areas such as Housing and Support, Family and Relationships, Youth Work, Training and Education, and Health and Wellbeing, all with the aim of enabling individuals to reach their full potential in mind, body, and spirit.
About the position:
We are looking for a Relief Swim Instructor to join our team. We offer swim lessons for local schools teaching their students how to swim.
This role will involve:
- Teaching swimming techniques and water safety to school-aged children
- Creating a positive and inclusive learning environment
- Monitoring student progress and providing feedback
- Ensuring pool safety
- Clear verbal communication skills
- Strong swimming ability
- Knowledge of swim instruction techniques
- Understanding of water safety protocols
- Lively, enthusiastic and vibrant
- Motivated
- Encouraging and passionate
- Observant and adaptable
- STA or ASA qualified (essential)
- Experience with children or in a school setting (essential)
- Safeguard training (desired)
- First aid qualified (desired)
- Contribute to meaningful services and make a lasting, positive impact
- Join a passionate and supportive team that shares commitment to make positive change and build stronger communities
- Ongoing training and development opportunities to help you expand your skills and make an impact in your role
- Enjoy a range of benefits including a competitive pension contribution, free access to YMCA Bournemouth’s counselling service, discounted gym memberships and café discounts. Plus, enjoy discounts on holiday activity clubs, children’s parties, preschool services, and room, facility and minibus hire. Please note that employee benefits are subject to change
- The role has a statutory, occupational requirement to ensure the safety and welfare of all children, young people and adults at risk that they may come across using our services. The post holder will take responsibility for ensuring safeguarding children, young people and adults at risk as a priority and follow both YMCA Bournemouth safeguarding policy and BCP Safeguarding Children Partnership and Dorset Safeguarding Children Partnership statutory guidance.
- Employment will be subject to satisfactory references, right to work checks and a Disclosure and Barring Service check. If the role involves regulated activity with children or adults at risk, your employment will be subject to an Enhanced level DBS check prior to commencement date. All other applicable roles will be subject to a Basic level DBS check prior to commencement date.
- The YMCA is an Equal Opportunity Employer. We are committed to the active promotion of equal opportunity, both in the provision of services and as an employer of paid and unpaid workers.
- If you have a disability and require any adjustments to support you during the application or interview process, or within employment, please contact us directly.
- Please note we do not offer sponsorship opportunities with employment. Applicants must have the legal right to work in the UK and provide appropriate documentation as required.
- Job description - Relief Swim Instructor
- Job description - Relief School Swim Instructor
- Application form
- Criminal background declaration form
- Equal opportunities monitoring form (optional)
- Welcome letter
- Statement of ethos
- Privacy notice recruitment
- Safeguarding policy
Job title: Child Contact Centre Practitioner
Location: Bournemouth
Employment type: Part-time
Working hours: 10 Hours per week (Saturday and Sunday)
Salary: £6,349.20 per annum
Application closing date: 01.10.2025
About us:
YMCA Bournemouth is a part of a global organisation making a real difference at a local level in Bournemouth, Christchurch, and Poole. We are dedicated to creating inclusive, diverse, and forward-thinking services that address the needs of our community. Our work spans key areas such as Housing and Support, Family and Relationships, Youth Work, Training and Education, and Health and Wellbeing, all with the aim of enabling individuals to reach their full potential in mind, body, and spirit.
About the position:
We are looking for a Child Contact Centre Practitioner to join our team, to enable families who do not live together to see each other in a safe environment. As part of the role, you will contribute to planning, organising, recording and reporting family time sessions.
This role will involve:
- Supervising and assessing family time, providing support and guidance to children and families as appropriate before, during and after contact
- Taking appropriate action to protect children’s safety and welfare, intervening where this is threatened and terminating the contact if deemed necessary
- Supporting parents and carers to set up the contact area before each session, ensuring the areas is safe, toys and resources are appropriate for the child or young person, and paperwork is ready and cleared away at the end of the session
- Prepare and maintain case records and details of contact
- Debriefing with line managers after family time.
- Communicate effectively to a range of audiences, both orally and written
- Observation, recording and reporting skills
- Ability to work on own initiative, plan and organise, and resolve issues
- Good organisation and time management skills
- Non judgemental
- Approachable
- Calm, professional and resilient
- Committed to making a positive difference in the lives of children, young people and families
- NVQ Level 3 or equivalent in relevant area (essential)
- Experience of working effectively in childcare settings, education and/or with troubled families (essential)
- Safeguarding (desirable)
- Child protection (desirable)
- Contribute to meaningful services and make a lasting, positive impact
- Join a passionate and supportive team that shares commitment to make positive change and build stronger communities
- Ongoing training and development opportunities to help you expand your skills and make an impact in your role
- Enjoy a range of benefits including a competitive pension contribution, free access to YMCA Bournemouth’s counselling service, discounted gym memberships and café discounts. Plus, enjoy discounts on holiday activity clubs, children’s parties, preschool services, and room, facility and minibus hire. Please note that employee benefits are subject to change
- The role has a statutory, occupational requirement to ensure the safety and welfare of all children, young people and adults at risk that they may come across using our services. The post holder will take responsibility for ensuring safeguarding children, young people and adults at risk as a priority and follow both YMCA Bournemouth safeguarding policy and BCP Safeguarding Children Partnership and Dorset Safeguarding Children Partnership statutory guidance.
- Employment will be subject to satisfactory references, right to work checks and a Disclosure and Barring Service check. If the role involves regulated activity with children or adults at risk, your employment will be subject to an Enhanced level DBS check prior to commencement date. All other applicable roles will be subject to a Basic level DBS check prior to commencement date.
- The YMCA is an Equal Opportunity Employer. We are committed to the active promotion of equal opportunity, both in the provision of services and as an employer of paid and unpaid workers.
- If you have a disability and require any adjustments to support you during the application or interview process, or within employment, please contact us directly.
- Please note we do not offer sponsorship opportunities with employment. Applicants must have the legal right to work in the UK and provide appropriate documentation as required.
- Job description
- Application form
- Criminal background declaration form
- Equal opportunities monitoring form (optional)
- Welcome letter
- Statement of ethos
- Privacy notice recruitment
- Safeguarding policy
Job title: Relief Night Officer
Location: Bournemouth
Employment type: Relief
Working hours: Monday - Sunday 21.00 - 08.00 (zero-hour contract)
Hourly rate: £12.21 per hour
About us:
YMCA Bournemouth is a part of a global organisation making a real difference at a local level in Bournemouth, Christchurch, and Poole. We are dedicated to creating inclusive, diverse, and forward-thinking services that address the needs of our community. Our work spans key areas such as Housing and Support, Family and Relationships, Youth Work, Training and Education, and Health and Wellbeing, all with the aim of enabling individuals to reach their full potential in mind, body, and spirit.
About the position:
We are looking for a Relief Night Officer to join our team and contribute to supervise the security of YMCA premises and clients when required during the hours of 21.00 to 08.00, providing support to clients in keeping with the association’s aims and purposes.
This role will involve:
- Making sure the building is secure
- Reporting events during the shift period by recording events in the accommodation handover book
- Ensuring that all policies and procedures are adhered to
- Handling emergency situations in relation to the building/persons in an appropriate manner
- Able to cope with and diffuse difficult situations
- Good communication skills, both verbal and written
- Interpersonal skills, dispute resolution and conflict resolution
- Able to hold confidences
- Assertive
- Committed to the YMCA’s aims and purposes
- Able to work independently and cooperatively as part of a team
- Committed to making a positive difference in the lives of vulnerable adults
- Formal qualifications are not essential but any experience in a care, support, security or housing setting would be an advantage
- Experience of working independently in a position of responsibility (essential)
- Health and social care level 3 or equivalent (desired)
- Contribute to meaningful services and make a lasting, positive impact
- Join a passionate and supportive team that shares commitment to make positive change and build stronger communities
- Ongoing training and development opportunities to help you expand your skills and make an impact in your role
- Enjoy a range of benefits including a competitive pension contribution, free access to YMCA Bournemouth’s counselling service, discounted gym memberships and café discounts. Plus, enjoy discounts on holiday activity clubs, children’s parties, preschool services, and room, facility and minibus hire. Please note that employee benefits are subject to change
- The role has a statutory, occupational requirement to ensure the safety and welfare of all children, young people and adults at risk that they may come across using our services. The post holder will take responsibility for ensuring safeguarding children, young people and adults at risk as a priority and follow both YMCA Bournemouth safeguarding policy and BCP Safeguarding Children Partnership and Dorset Safeguarding Children Partnership statutory guidance.
- Employment will be subject to satisfactory references, right to work checks and a Disclosure and Barring Service check. If the role involves regulated activity with children or adults at risk, your employment will be subject to an Enhanced level DBS check prior to commencement date. All other applicable roles will be subject to a Basic level DBS check prior to commencement date.
- The YMCA is an Equal Opportunity Employer. We are committed to the active promotion of equal opportunity, both in the provision of services and as an employer of paid and unpaid workers.
- If you have a disability and require any adjustments to support you during the application or interview process, or within employment, please contact us directly.
- Please note we do not offer sponsorship opportunities with employment. Applicants must have the legal right to work in the UK and provide appropriate documentation as required.
- Job description
- Application form
- Criminal background declaration form
- Equal opportunities monitoring form (optional)
- Welcome letter
- Statement of ethos
- Privacy notice recruitment
- Safeguarding policy
Job title: Child Contact Centre Manager
Location: Bournemouth
Employment type: Full-time
Working hours: 40 Hours per week (Monday – Friday)
Salary: £29,000.00 - £34,000.00 per annum
About us:
YMCA Bournemouth is a part of a global organisation making a real difference at a local level in Bournemouth, Christchurch, and Poole. We are dedicated to creating inclusive, diverse, and forward-thinking services that address the needs of our community. Our work spans key areas such as Housing and Support, Family and Relationships, Youth Work, Training and Education, and Health and Wellbeing, all with the aim of enabling individuals to reach their full potential in mind, body, and spirit.
About the position:
YMCA Bournemouth's Child Contact Centres in Southbourne and Townsend are fully accredited by the National Association of Child Contact Centres (NACCC). We provide opportunities for families to maintain relationships even when they do not live together. We facilitate supervised, supported and handover family time both in the centres and in the community. As manager you would be running the centres and line managing the team of practitioners.
This role will involve:
- Organising supervisee records and assessing family time with an awareness of safeguarding
- To rota and line manage practitioners and volunteers to ensure the service is safe, efficient and of high quality
- To develop and maintain relationships with families, local authorities, social workers, solicitors and other professionals and service users whilst ensuring contact demands are met
- A child centred approach to family work
- An ability to work closely and non-judgementally with other people, showing understanding of boundaries and a commitment to equal opportunities and anti-discriminatory practice
- Excellent communication skills
- The ability to deal with people under stress in a sensitive way
- Good IT skills
- The ability to prioritise competing demands, meet tight deadlines, co-ordinate workloads and delegate tasks
- We are looking for an enthusiastic, proactive and committed manager who shares our passion to improve the outcomes for children and families
- Excellent communication, interpersonal, and conflict-resolution skills are needed to work effectively with families and staff
- You also need to be calm, professional and resilient
- A minimum qualification of NVQ level 4 children and families related or equivalent (essential)
- Previous management experience (essential)
- Experience of working with families (essential)
- Driving licence and access to a car (essential)
- Safeguarding level 3 or equivalent (desirable)
- Contribute to meaningful services and make a lasting, positive impact
- Join a passionate and supportive team that shares commitment to make positive change and build stronger communities
- Ongoing training and development opportunities to help you expand your skills and make an impact in your role
- Enjoy a range of benefits including increasing holiday with long service and a competitive pension contribution, free access to YMCA Bournemouth’s counselling service, discounted gym memberships and café discounts. Plus, enjoy discounts on holiday activity clubs, children’s parties, preschool services, and room, facility and minibus hire. Please note that employee benefits are subject to change
- The role has a statutory, occupational requirement to ensure the safety and welfare of all children, young people and adults at risk that they may come across using our services. The post holder will take responsibility for ensuring safeguarding children, young people and adults at risk as a priority and follow both YMCA Bournemouth safeguarding policy and BCP Safeguarding Children Partnership and Dorset Safeguarding Children Partnership statutory guidance.
- Employment will be subject to satisfactory references, right to work checks and a Disclosure and Barring Service check. If the role involves regulated activity with children or adults at risk, your employment will be subject to an Enhanced level DBS check prior to commencement date. All other applicable roles will be subject to a Basic level DBS check prior to commencement date.
- The YMCA is an Equal Opportunity Employer. We are committed to the active promotion of equal opportunity, both in the provision of services and as an employer of paid and unpaid workers.
- If you have a disability and require any adjustments to support you during the application or interview process, or within employment, please contact us directly.
- Please note we do not offer sponsorship opportunities with employment. Applicants must have the legal right to work in the UK and provide appropriate documentation as required.
- Job description
- Application form
- Criminal background declaration form
- Equal opportunities monitoring form (optional)
- Welcome letter
- Statement of ethos
- Privacy notice recruitment
- Safeguarding policy
Job title: Manager on Duty
Location: Poole
Employment type: Full-time
Working hours: 40 Hours per week including weekends and bank holidays
Salary: £25,400.00 - £29,120.00 per annum
Application closing date: 30.09.2025
About us:
YMCA Bournemouth is a part of a global organisation making a real difference at a local level in Bournemouth, Christchurch, and Poole. We are dedicated to creating inclusive, diverse, and forward-thinking services that address the needs of our community. Our work spans key areas such as Housing and Support, Family and Relationships, Youth Work, Training and Education, and Health and Wellbeing, all with the aim of enabling individuals to reach their full potential in mind, body, and spirit.
About the position:
We are looking for a Manager on Duty with a passion for the health and fitness industry to join our team at The Junction Sports and Leisure Centre. This role will involve supporting management in the delivery of the centre’s operational activities and services, as well as other YMCA sites as required, ensuring delivery is highly professional and customer focused.
This role will involve:
- Assisting in managing, organising and taking part in all aspects of the centre’s day to day operations
- Working across several departments as and when required and ensuring all shifts and events are covered by staff
- Assisting in managing, coordinating and monitoring the recreational assistant team on duty during shifts, ensuring that all lifeguard duties, required document checks and daily responsibilities are completed in line with company policy/procedure
- Being responsible for ensuring compliance with legislation and administering first aid as and when required
- Good time management, administration and organisational skills
- Excellent communication skills (verbal and written)
- The ability to prioritise and produce results to demanding deadlines and work on several key issues simultaneously
- A self-starter who takes initiative and thrives in a fast-paced environment
- The ability to work as part of a team, inspire, motivate and direct others
- Good IT
- Good first aid skills
- Perform well in a team environment and have a flexible ‘can do’ results driven approach and attitude to tasks and the workload
- Leisure management qualification (level 2 or above)
- First aid
- Coaching
- Customer care
- Contribute to meaningful services and make a lasting, positive impact
- Join a passionate and supportive team that shares commitment to make positive change and build stronger communities
- Ongoing training and development opportunities to help you expand your skills and make an impact in your role
- Enjoy a range of benefits including a competitive pension contribution, free access to YMCA Bournemouth’s counselling service, discounted gym memberships and café discounts. Plus, enjoy discounts on holiday activity clubs, children’s parties, preschool services, and room, facility and minibus hire. Please note that employee benefits are subject to change
- The role has a statutory, occupational requirement to ensure the safety and welfare of all children, young people and adults at risk that they may come across using our services. The post holder will take responsibility for ensuring safeguarding children, young people and adults at risk as a priority and follow both YMCA Bournemouth safeguarding policy and BCP Safeguarding Children Partnership and Dorset Safeguarding Children Partnership statutory guidance.
- Employment will be subject to satisfactory references, right to work checks and a Disclosure and Barring Service check. If the role involves regulated activity with children or adults at risk, your employment will be subject to an Enhanced level DBS check prior to commencement date. All other applicable roles will be subject to a Basic level DBS check prior to commencement date.
- The YMCA is an Equal Opportunity Employer. We are committed to the active promotion of equal opportunity, both in the provision of services and as an employer of paid and unpaid workers.
- If you have a disability and require any adjustments to support you during the application or interview process, or within employment, please contact us directly.
- Please note we do not offer sponsorship opportunities with employment. Applicants must have the legal right to work in the UK and provide appropriate documentation as required.
- Job description
- Application form
- Criminal background declaration form
- Equal opportunities monitoring form (optional)
- Welcome letter
- Statement of ethos
- Privacy notice recruitment
- Safeguarding policy
Job title: Apprentice Recreational Assistant/Lifeguard
Location: Poole
Employment type: Full-time
Working hours: 40 Hours per week (weekdays and weekends)
Salary: £15,704.04 per annum
Application closing date: 30.09.2025
About us:
YMCA Bournemouth is a part of a global organisation making a real difference at a local level in Bournemouth, Christchurch, and Poole. We are dedicated to creating inclusive, diverse, and forward-thinking services that address the needs of our community. Our work spans key areas such as Housing and Support, Family and Relationships, Youth Work, Training and Education, and Health and Wellbeing, all with the aim of enabling individuals to reach their full potential in mind, body, and spirit.
About the position:
We are looking for an Apprentice Recreational Assistant/Lifeguard to join our team at the Junction Sports and Leisure Centre. You will complete an 18-month placement, studying a level 2 leisure team member qualification, alongside completing full-time work as required by the association. At the end of the qualification, you will be national lifeguard qualified and will achieve an STA certificate/award in teaching swimming and a level 2 certificate in gym instructing.
This role will involve:
- Lifeguarding
- General housekeeping
- Dryside duties
- Wetside duties
- Able to work well within a team
- Good communication skills
- Good time keeping skills
- Good customer service skills
- Adaptable
- Reliable
- Enthusiastic and friendly
- Professional
- A desire to work in the leisure industry
- Contribute to meaningful services and make a lasting, positive impact
- Join a passionate and supportive team that shares commitment to make positive change and build stronger communities
- Ongoing training and development opportunities to help you expand your skills and make an impact in your role
- Enjoy a range of benefits including a competitive pension contribution, free access to YMCA Bournemouth’s counselling service, discounted gym memberships and café discounts. Plus, enjoy discounts on holiday activity clubs, children’s parties, preschool services, and room, facility and minibus hire. Please note that employee benefits are subject to change
- The role has a statutory, occupational requirement to ensure the safety and welfare of all children, young people and adults at risk that they may come across using our services. The post holder will take responsibility for ensuring safeguarding children, young people and adults at risk as a priority and follow both YMCA Bournemouth safeguarding policy and BCP Safeguarding Children Partnership and Dorset Safeguarding Children Partnership statutory guidance.
- Employment will be subject to satisfactory references, right to work checks and a Disclosure and Barring Service check. If the role involves regulated activity with children or adults at risk, your employment will be subject to an Enhanced level DBS check prior to commencement date. All other applicable roles will be subject to a Basic level DBS check prior to commencement date.
- The YMCA is an Equal Opportunity Employer. We are committed to the active promotion of equal opportunity, both in the provision of services and as an employer of paid and unpaid workers.
- If you have a disability and require any adjustments to support you during the application or interview process, or within employment, please contact us directly.
- Please note we do not offer sponsorship opportunities with employment. Applicants must have the legal right to work in the UK and provide appropriate documentation as required.
- Job description
- Application form
- Criminal background declaration form
- Equal opportunities monitoring form (optional)
- Welcome letter
- Statement of ethos
- Privacy notice recruitment
- Safeguarding policy